Privacy Policy

We collect various types of information to provide and improve our services to you:

Identity and Contact Data: Includes your name, date of birth, and email address.

Usage Data: Information about how you use our website and services.

Device Data: Technical information such as IP address, browser type, and operating system.

Transaction Data: Details about payments to and from you and other details of services you have utilized.

Support Communications: Records of your interactions with our customer support team.

We process your personal data under the following legal frameworks:

Contract: Where processing is necessary for the performance of our agreement with you.

Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Consent: Where you have given us clear consent to process your personal data for a specific purpose.

Legal Obligation: Where we need to comply with a legal or regulatory obligation.

Your data is utilized for the following purposes:

Account Management: To create and maintain your user profile.

Security: To monitor for fraudulent activity and protect the integrity of the platform.

Analytics: To understand user behavior and optimize our platform layout and offerings.

Customer Support: To respond to your inquiries and resolve technical issues.

Marketing: To provide you with updates and offers, provided you have opted in to receive them.

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may share your data with trusted third-party processors and service providers who assist us in operating our platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Your information may be transferred to-and maintained on-computers located outside of your province or country where data protection laws may differ. We implement reasonable administrative, technical, and physical safeguards to protect the personal data we maintain against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no method of transmission over the Internet is 100% secure.

Under Canadian privacy laws, you have specific rights regarding your data, including:

The right to access the personal information we hold about you.

The right to request the correction of inaccurate data.

The right to request the deletion of your data under certain conditions.

The right to object to or restrict processing.

The right to data portability.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected]. We may update this policy periodically, and the "Last Updated" date at the top of the policy will be revised accordingly.